INFLUENCE OF SECURITY CHALLENGES ON HOTELS OPERATIONS AND CUSTOMERS’ SATISFACTION IN NORTH WEST; NIGERIA.

Authors

  • Offiong, Agnes Edet Asuquo Miebaka, Nabiebu, Chuktu, Onyinye, Akeke, Mercy N.G, Egbe-John, Agatha Umo, Offiong, Erete Ebong, Anam, Blessing Bassey, Kenneth, Beauty Usoroh, Orji, Evelyn Ijeoma, Andong, Helen Akpama, Ojong, Aganyi Asu, Bullem, Anthony God

Keywords:

Influence, security challenges, hotels operations, customers’ satisfactio

Abstract

The study investigated the Influence of security challenges on hotels operations and customers’satisfaction in North West; Nigeria and adopted descriptive research method as the design with two (2) null hypotheses to guide the study. The population of one thousand five hundred (1,500)and three hundred and sixteen (316) samp

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References

Adeyeye, J. O., & Aremu, M. A. (2020). Compensation structure and employee motivation in the hospitality industry. Journal of Hospitality Management and Tourism, 11(1), 1-9.

Ajaegbu, O. A., & Ogunnaike, O. O. (2021). Impacts of hotel ratings on guest satisfaction and security perceptions in Nigeria. Journal of Tourism & Hospitality Management, 12(1), 21 29. DOI: [10.1016/j.jthm.2021.01.002](https://doi.org/10.1016/j.jthm.2021.01.002).

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Published

2026-06-15

How to Cite

Offiong, Agnes Edet Asuquo Miebaka, Nabiebu, Chuktu, Onyinye, Akeke, Mercy N.G, Egbe-John, Agatha Umo, Offiong, Erete Ebong, Anam, Blessing Bassey, Kenneth, Beauty Usoroh, Orji, Evelyn Ijeoma, Andong, Helen Akpama, Ojong, Aganyi Asu, Bullem, Anthony God. (2026). INFLUENCE OF SECURITY CHALLENGES ON HOTELS OPERATIONS AND CUSTOMERS’ SATISFACTION IN NORTH WEST; NIGERIA . Pegem Journal of Education and Instruction, 16(2), 732–747. Retrieved from https://www.pegegog.net/index.php/pegegog/article/view/5182

Issue

Vol. 16 No. 2 (2026): PEGEGOG

Section

Article

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